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Software Engineering Manager - Service Platform

Zoox

🇺🇸 United States Foster City, CA DevOps / SRE

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🇺🇸 United States

Posting location: Foster City, CA. Eligibility is read from the employer's own posting and usually requires the right to work in the country shown — confirm on the company's page before applying.

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Software Platforms and Product PLATFORM

Open to applicants from: United States

Zoox is seeking an experienced Software Engineering Manager to lead the Service Platform team within our Ride and Fleet organization. This team plays a critical role in enabling the reliable and scalable operation of our autonomous ride-hailing service by building and maintaining the foundational infrastructure, platforms, and systems.

In this role, you will lead a team of software engineers focused on system reliability, performance, scalability, observability, infrastructure, security, and release processes. You will work in a highly collaborative, cross-functional environment, partnering closely with engineering teams to build robust, secure, and high-performing services that support the continued growth and operational needs of Zoox's driverless robotaxi fleet.

In this role, you will:

  • Manage, mentor, and grow a team of individual contributors, fostering a culture of innovation and continuous improvement
  • Provide technical guidance, establish and monitor key performance indicators to measure the effectiveness of optimization strategies and drive continuous improvement
  • Manage the allocation of resources within the team, ensuring that projects are staffed appropriately and that team members have the necessary tools and support to succeed
  • Work with partner teams to deliver tested high quality solution that meets the requirements of client services, as well as ensure smooth integration, deployment

Qualifications

  • BS / MS in Computer Science or similar degree and/or 10+ years of relevant experience
  • 5+ years Management experience including personnel management, hiring, budget
  • Experience successfully shipping large-scale backend services/platforms to production
  • Leading & delivering in fast paced and agile environment, in a highly cross organizational setup
  • Proficiency in one or more programming languages like Kotlin or Java

Bonus Qualifications

  • Experience working Dispatch systems, Routes, Maps
  • Experience in Ride Hail / AV Industry